Daisy Co.

Terms of Service

Effective from 7 May 2026. Governed by the laws of New South Wales, Australia.

By using the Daisy Co. website at daisyco.co or the Daisy Co. iOS app, you agree to these Terms. They apply alongside Stripe's terms (which cover payments) and Apple's standard EULA (for the iOS app).

About us

Daisy Co. is a small Sydney-based business selling pastel pilates socks, everyday socks, loungewear and accessories. Contact us at hello@daisyco.co.

Eligibility

By placing an order with us you confirm that you are at least 18 years old, the information you provide at checkout is accurate, and you are using our products for their intended use.

Orders & payment

Shipping

We currently ship within Australia and New Zealand. Shipping costs and estimated delivery times are shown at checkout. Title and risk in the goods passes to you on delivery.

We are not responsible for delays caused by carriers, customs, or events outside our reasonable control.

Returns and refunds

Australian Consumer Law: Nothing in these Terms limits your rights under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure, and to compensation for any other reasonably foreseeable loss or damage.

Change of mind: We accept change-of-mind returns within 14 days of delivery if the item is unworn, unwashed, in its original packaging with tags attached, and not a final-sale or gift-bundle item. Email hello@daisyco.co before returning anything. Original shipping is non-refundable; you cover return shipping.

Faulty items: If your item arrives faulty or is not as described, email us within 30 days with photos. We will repair, replace, or refund at no cost to you.

Accounts

If you create an account, your name, email, and a SHA-256 hashed password are stored on our auth server. You're responsible for keeping your account credentials secure. We are not liable for any loss arising from unauthorised use of your account.

Intellectual property

All content on our website and in our app — including logos, photographs, graphics, copy, and the "Daisy Co." name — is owned by Daisy Co. or used with permission. You may not copy, reproduce, or distribute it without our prior written consent. You may share Daisy Co. images on social media for personal, non-commercial purposes provided you credit @daisyco.studio.

Acceptable use

You agree not to:

iOS app and Apple's EULA

If you use the Daisy Co. iOS app, your use is also governed by Apple's standard End User Licence Agreement (EULA). Apple is not a party to these Terms. To the extent any inconsistency exists, Apple's EULA prevails between you and Apple, and these Terms govern between you and Daisy Co.

Limitation of liability

To the fullest extent permitted by law, our total liability to you for any claim arising out of or related to these Terms or any product is limited to the amount you paid for the relevant order. We are not liable for any indirect, incidental, special, consequential or punitive damages. Nothing in this section excludes liability that cannot be lawfully excluded under the Australian Consumer Law.

Privacy

How we handle your personal information is set out in our Privacy Policy. Please read it.

Changes to these Terms

We may update these Terms from time to time. The current version will always be at this URL. Your continued use after changes are posted constitutes acceptance.

Governing law

These Terms are governed by the laws of New South Wales, Australia. Any dispute will be resolved in the courts of New South Wales.

Contact

Questions about these Terms? Email hello@daisyco.co.