Effective from 7 May 2026. Governed by the laws of New South Wales, Australia.
By using the Daisy Co. website at daisyco.co or the Daisy Co. iOS app, you agree to these Terms. They apply alongside Stripe's terms (which cover payments) and Apple's standard EULA (for the iOS app).
This website is operated by Daisy Label, a general partnership registered in Ireland with the Companies Registration Office. The partners are Stephen Connolly and Sophie Kilroe. Daisy Co. is our Pilates range. We also sell everyday socks, loungewear and accessories. Contact us at hello@daisyco.co, and we will give you our postal address on request.
By placing an order with us you confirm that you are at least 18 years old, the information you provide at checkout is accurate, and you are using our products for their intended use.
We ship worldwide, from Ireland and from Australia. Orders to Ireland, Great Britain and Europe are sent from our Irish stock; everywhere else is sent from Australia. Shipping costs, the service used and estimated delivery times are shown at checkout before you pay. Orders sent from Australia go by tracked international post. Orders sent from Ireland go by standard An Post packet, which is not tracked. Title and risk in the goods passes to you on delivery.
We are not responsible for delays caused by carriers, customs, or events outside our reasonable control.
Your statutory rights come first. Nothing in these Terms limits the consumer rights you have where you live.
Ireland and the EU: You have a statutory right to cancel within 14 days of receiving your order, without giving a reason. Tell us at hello@daisyco.co within that period and return the goods within 14 days of telling us. We will refund the price of the goods and the standard delivery charge you originally paid, within 14 days of receiving the goods back. You pay the cost of returning them. This is in addition to your rights if the goods are faulty or not as described.
Australia: Nothing in these Terms limits your rights under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure, and to compensation for any other reasonably foreseeable loss or damage.
Change of mind: We accept change-of-mind returns within 14 days of delivery if the item is unworn, unwashed, in its original packaging with tags attached, and not a final-sale or gift-bundle item. Email hello@daisyco.co before returning anything. You cover return shipping. Outside the statutory cancellation right described above, the original delivery charge is not refunded.
Faulty items: If your item arrives faulty or is not as described, email us within 30 days with photos. We will repair, replace, or refund at no cost to you.
If you create an account, your name, email, and a securely hashed password (scrypt) are stored on our auth server. You're responsible for keeping your account credentials secure. We are not liable for any loss arising from unauthorised use of your account.
All content on our website and in our app, including logos, photographs, graphics, copy, and the "Daisy Co." name, is owned by Daisy Co. or used with permission. You may not copy, reproduce, or distribute it without our prior written consent. You may share Daisy Co. images on social media for personal, non-commercial purposes provided you credit @daisyco.co.
You agree not to:
To the fullest extent permitted by law, our total liability to you for any claim arising out of or related to these Terms or any product is limited to the amount you paid for the relevant order. We are not liable for any indirect, incidental, special, consequential or punitive damages. Nothing in this section excludes or limits any liability that cannot lawfully be excluded, including liability for death or personal injury caused by negligence, for fraud, under the Irish and EU consumer protection legislation that applies where you live, or under the Australian Consumer Law.
How we handle your personal information is set out in our Privacy Policy. Please read it.
We may update these Terms from time to time. The current version will always be at this URL. Your continued use after changes are posted constitutes acceptance.
These Terms are governed by the laws of New South Wales, Australia. Any dispute will be resolved in the courts of New South Wales.
If you are a consumer resident in the European Union, this does not take anything away from you. You keep the protection of the mandatory consumer law of the country you live in, and you may bring proceedings in the courts of that country. Nothing in this clause is intended to deprive you of that right.
If we cannot settle a complaint between us, consumers in Ireland can contact the Competition and Consumer Protection Commission, and consumers elsewhere in the EU can contact the European Consumer Centre in their own country.
Questions about these Terms? Email hello@daisyco.co.